Privacy Policy

Last Updated: August 25, 2025

1. Introduction

Welcome to FileConverterPro. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our file conversion services.

2. Information We Collect

Files You Upload: When you use our conversion service, we temporarily process the files you upload. These files are stored on our servers only for the time necessary to complete the conversion process (typically less than 2 hours).

Automatically Collected Information: We collect basic usage data through Google Analytics, including:

• IP address (anonymized)
• Browser type and device information
• Pages visited and time spent on site
• Conversion types requested

3. How We Use Your Information

We use your information to:

• Provide and maintain our file conversion service
• Process your file conversion requests
• Improve our website and services
• Analyze usage patterns and trends
• Prevent abuse and ensure service quality

4. Data Retention

Your uploaded files are automatically deleted from our servers within 2 hours of processing. Analytical data is retained for up to 26 months to help us improve our services.

5. Third-Party Services

We use third-party services that may process your data:

• CloudConvert: For file processing and conversion
• Google Analytics: For website analytics and usage tracking
• Vercel: For website hosting and serverless functions

These services have their own privacy policies governing data handling.

6. Cookies

We use cookies through Google Analytics to understand how visitors interact with our website. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access any personal information we hold about you
• Request deletion of your personal information
• Opt-out of analytics tracking

To exercise these rights, please contact us at hello.fileconverterpro@gmail.com.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: hello.fileconverterpro@gmail.com