Find answers to common questions and get support for FileConverterPro.
1 Click "Browse" or drag and drop your file into the conversion area
2 Select your desired output format
3 Click "Convert Now"
4 Download your converted file when ready
We support popular formats including PDF, DOCX, XLSX, PPTX, JPG, PNG, GIF, and many more. The available formats are shown in the dropdown menu on the converter tool.
Yes, the free version has a 100MB file size limit. Premium users can convert files up to 1GB.
First, try these steps:
1. Check that your file isn't corrupted
2. Ensure you have a stable internet connection
3. Try a different browser
4. Check if the file format is supported
Some browsers block automatic downloads. Check your browser's download bar or allow pop-ups for our site. Also ensure you have sufficient storage space on your device.
Conversion time depends on file size and server load. Large files or complex conversions may take several minutes. Premium users get priority processing.
If you couldn't find the answer to your question, please contact our support team:
Send us a detailed message at hello.fileconverterpro@gmail.com and we'll respond within 24 hours.
Found an issue? Please report it at hello.fileconverterpro@gmail.com with details about what happened.
Have an idea for improving our service? Email us at hello.fileconverterpro@gmail.com